Shipping & Returns


SHIPPING ONLY sells retail keys (i.e. software licenses).  Therefore you will be required to download the actual software package from the vendor’s website.  Understand that will not physically ship anything to you.



In most cases, you will receive the required product/license key in an email the same day your order is confirmed.  Orders placed on weekends or holidays will be processed the next business day.


RETURN POLICY offers a 30 day Return Policy.  However, the product/license keys must NOT have been activated or tampered with.  Product/license keys that have been activated (or in’s sole discretion have been tampered with) will NOT BE REFUNDED. will process the product/license key through the manufacturer’s verification system to make sure that the product has not yet been activated or tampered with.  Once the verification process has been completed and the product has passed, will refund the purchase price of the product to the original method of payment (less applicable restocking fees).

  • Open License – 15% restocking fee on Open License orders that have been submitted to distribution or fulfilled.
  • Retail Licenses – 15% restocking fee on retail orders that have been fulfilled.
  • Anti-Virus – 25% restocking fee on Anti-Virus orders that have been fulfilled.
  • Microsoft Office 365 – Non-Refundable! We are unable to send these keys back to Microsoft so unfortunately we are not able to refund any Office 365 purchases.